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Fees Schedule

Please refer to the following fees schedule for the costs associated with our services. Unless otherwise noted our charges are hourly-based. As always any bugs in our software and requests for quotation are processed free of charge. If you have any questions or would like to get a quote please use our Request a Quote form to receive FREE no-obligation quotation.

  • Service/Project
  • Cost
  • Normal Priority
  • $125.00/hr
  • High Priority
  • Normal Priority + 15%
  • Emergency Priority
  • Normal Priority + 35%
  • Minimum charge
  • 15 min ($31.25)
  • Check and Advice fee
  • 15 min ($31.25)
  • Off hours work requests
  • Emergency Priority rate applies
  • Software installation
  • Hourly rates apply
  • Phone consultation
  • Hourly rates apply
  • Training
  • Hourly rates apply
  • Bug fixes in our software
  • Free
  • Project quotation
  • Free
Fees Schedule notes
  • If you have a subscription to one of our support and maintenance plans the costs associated with the plan applies.
  • In certain cases for large projects we can provide project-based lump sum cost instead of hourly-based one. Let us know ahead of time with your request for quote so we can plan accordingly. We reserve the right to accept or decline such requests.
  • Please refer to the Support/Contact page for our business hours, holidays and non-working days. Any requests for work to be performed outside our normal business hours will be charged at the highest hourly rate. We reserve the right to accept or decline such requests.
  • All phone consultations must be schedules in advance. Phone consultation may be replaced by Skype session for international calls.
  • We can provide training over the phone, email or on-site. If training is provided on-site client is responsible for all the costs associated with the training session, transportation, lodging, and daily expenses.
  • Software installation includes but it is not limited to X-Cart installation and setup, patches installation, 3rd party modules installation, server-side software installation and setup, etc.
Last Update: Oct 1, 2015